Drop off your find. Or just send the link.
Standing in Japan with your shopping in hand, or half a world away with a store page open — either way, ShipMate gets it to your door. No Japanese, no paperwork, no excess-baggage anxiety.
You're in Japan
Drop your shopping at any post office with a QR code. We weigh it, email you the exact price, and ship it.
Ship a package24,000+ drop-off pointsYou're anywhere else
Paste links from Japanese stores. We check every item, buy it for you, box it together, and ship it out.
Start a cartNo Japanese address neededTwo services
One warehouse in Japan, two front doors into it. Pick the one that matches where you're standing right now.
You're in Japan, holding the goods
What you do
What we do
What you pay
Once, after we weigh
Domestic shipping, international shipping and the service fee arrive as a single charge. Nothing before that.
You're outside Japan, the goods are in a browser tab
What you do
What we do
What you pay
Twice — items now, shipping after
Your items plus a 10% service fee when you order. Shipping is billed later — each store's delivery to us, the international leg, and a service fee on both.
Both routes end the same way: one box, one tracking number, delivered to your door in 120+ countries.
Why ShipMate
International shipping made simple — the whole process from your phone.
Here with it in hand, or half a world away, we get it to your door.
Before you ship, we check your destination's customs rules and warn you if anything in your package isn't allowed.
In Japan, drop your purchases at a post office — no Japanese address to set up, no Japanese needed. Not in Japan? Send us the links and we'll buy it and bring it in ourselves.
Send packages to 120+ countries. We handle all customs documents and international logistics.
Post offices, partner hotels, and retail stores across Japan serve as drop-off points. Ship from wherever your trip takes you.
Nothing to pay upfront. After we weigh your package, we email you the exact price — you pay once in the app, and never overpay.
Track your package in real-time from the Japanese post office all the way to your front door. Every shipment includes up to ¥20,000 in damage coverage.
Pack your box as full as you like. Bulky souvenirs cost the same as compact ones, because we price on weight alone.*
* Price is based on weight alone for every destination except the United States, where DHL prices on volumetric weight (the greater of actual and volumetric). Every package must be within 20 kg — 25 kg for the United States — and 160 cm total across all three dimensions (length + width + height).
Buy more, enjoy more. Leave the shipping to ShipMate.
How It Works
1. Enter details in the app
Enter where you're shipping, your box size, and what's inside. Our smart input assistant makes filling in the details simple.
2. Find a nearby post office
Check the map for nearby post offices and select where to drop off your package.
3. Review & confirm
Review the estimated cost and confirm — your QR code for the post office will be ready. Nothing to pay yet.
4. Go to the post office
Prepaid Shipping Label
Show this at the post office
JP0094572131
Drop-off Location
札幌南二条郵便局
Scan your QR code at the kiosk and hand over your package. No counter payment needed.
Your package is held temporarily at our facility, where it's weighed and the exact price is calculated — domestic shipping, international shipping, and service fee. We'll email it to you — pay once in the app and international shipping begins. Track your package anytime in the app.
Post offices, partner hotels, retail stores — drop off your package from any town, anywhere in Japan.
24,000+
Post Offices
Post offices nationwide
Hotels
Partner
Ship from your hotel
Stores
Partner
Ship while you shop
Click a pin on the map to see details
Pricing
Nothing to pay upfront. After we weigh your package we email the exact price — you pay once, and never overpay.
Check rates by country
Simply select a destination and weight to see the estimated price range.
Send your package
Create your shipment and drop it off — nothing to pay upfront.
Transparent final pricing
After weighing at our facility, we'll email you the exact price. Pay once and shipping begins.
Express Shipping Pricing
Estimated cost to Australia
These are approximate prices. Final cost will be calculated when your package is weighed at our facility.
Shop for Me splits into two charges, and you see the first one in full before you commit to anything.
Your items
Store price
No markup on the goods. What the shop's page says is what we pay, and what you pay.
Service fee
10%
Of your item total only — never on shipping or tax. Minimum ¥500, capped at ¥18,000 however large the order.
Shipping
After weighing
Three parts, all on your final invoice: each store's delivery to our warehouse — charged once per store — international shipping priced from the finished box, and a service fee on those two. The rates in the table above are the all-in figure.
A worked example
Verified company information
ShipMate 株式会社 operates from Hokkaido, Japan. You can review our company information here or verify our registration in Japan's official corporate database.
About ShipMateExternal links are provided as supporting sources. Coverage, selection, or an award does not imply endorsement of ShipMate's services. The 2024 accelerator awards were received under our predecessor company name, Petrichor株式会社.
Shipping Quote
Just pick a destination country. Estimated shipping rates by weight, right away.
FAQ
Common questions, answered — so your first international shipment feels simple and safe.
Offer international shipping to your guests by simply placing a QR code. Zero setup cost, zero monthly fees — earn a profit share on every shipment.
View Partner ProgramDispatches
Delivery tips, new destinations, and rate updates — straight to your inbox.
